Technical Release Manager-英语流利

The Technical Release Manager is responsible for managing the entire release process using a shift-left release management approach, ensuring that releases are planning, tested and validated earlier in the development lifecycle. This role will collaborate with SRE on tools integration and deployment automation, and work closely with developers, Scrum Masters, QA, TechOps and Product Owners to streamline releases, manage risks, and promote early detection of issues.
About Prudential
Prudential are on a journey to transform the way Technology is delivered. We are committed to delivering cutting-edge solutions and providing exceptional user experiences for our customers. As we continue to expand our digital presence, we are seeking a talented Technical Release Manager to join our team and play a crucial role in building out our Scalable and Component based framework across Asia and Africa. We are looking for individuals who “Do the right thing”, are Open and Transparent and want to build and work with a world class Engineering team.
What to Expect?
You can expect a challenging, fast paced, and dynamic environment where your views and opinions are essential to the delivery of successful technology products. You will be held accountable and responsible for your decisions, your team, how you work and the way you work. In addition, we explore the latest technologies and processes to ensure we remain up to current trends to deliver a competitive advantage to the business and value to our customers.
Purpose of the Role
Implement Shift-Left practices by promoting early collaboration among developers, QA and security teams in the release cycle.
Manage and coordinate the release lifecycle, ensuring early integration of testing, security and deployment processes to catch issues before later stages.
Collaborate with SRE to ensure tools integration and automation for early release testing and validation.
Work with TechOps to ensure monitoring support for release process, enabling early detection and resolution of issues.
Coordinate with developers, Scrum Masters, QA, TechOps and Product Owners to manage release activities, ensuring that requirements are addressed early and effectively.
Develop and maintain score cards to track and measure the effectiveness of the release process, including metrics on early-stage testing, risk mitigation, and overall release quality.
Track and report early-stage metrics and quality indicators, facilitating earlier identification of risks and issues.
Conduct post-release reviews, contributing to continuous improvement in the release process with an emphasis on early-stage problem detection.
Ensure all releases adhere to change management policies and security standards, with early security checks embedded into the release pipelines.
Accountabilities
[Adapt from Head of Spec]
Qualifications
Bachelor’s degree in Computer Science, Engineering or a related field
5+ years of experience in Release Management
Proven experience in DevSecOps principles
Solid experience in software deployments and release processes, focusing on early validation and testing
Familiarity with CI/CD tools and early-stage automation frameworks
Experience in managing multiple-environment release processes, including early-stage quality checks
Certified in ITIL v3 or v4 foundation preferred
Preferred Skills:
Strong collaboration and communication skills, capable of driving cross-functional team involvement early in the release process.
Experience with Cloud platform (AWS, Azure, GCP) and early-stage release strategies in Cloud environment.
Experience with build and deployment automation and related technologies (e.g. Dockers, Kubernetes).
Knowledge of monitoring and observability tools like Dynatrace and Sentry to support early detection and resolution of issues, in collaboration with TechOps.
Familiar with ITSM tools such as ServiceNow or collaboration tools such as JIRA, particularly in managing release processes with early integration of change management.
Strong experience in CI/CD pipelines and tools (e.g. Jenkins, GitLab, Azure DevOps, etc).
Knowledge of software development methodologies (Agile, Scrum, etc).
Exposure to monitoring and incident management tools.
Strong problem-solving and risk management abilities with a focus on early identification and mitigation of risks.
Background in working within regulated environments with a focus on compliance and security is a plus.