(Senior) Customer Success Manager 20-40K

职位描述:

  • 客户成功
  • 销售运营

Responsibilities: • Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs. • Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell. • Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects. • Review and propose process improvement that drive client and market penetration. • Build business success stories and case studies. • Maintaining all information of customer activity within CRM platform. • Maintain and exceed country targets in areas of # of clients from our direct business. • Drive events, below the line activities and represent Payoneer in industry forums to drive awareness. • Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team. • Develop long-term strategic relationships with key stakeholders. • Draft various business reports. Have you accomplished this kind of qualification? • A Bachelor's degree, preferably in business or communications • Native Mandarin with high level of English communications • 3+ years of account management, business development or other relevant experience • 5+ years of experience in selling complex solutions to corporate level clients – SME/KA in Greater China • Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact • Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth • Strong written and verbal communication skills • Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills • Track record of meeting and exceeding business established goals • Ability to make decisions in a changing environment, anticipate future needs and drive results. • High level of organization and focus and ability to work under pressure Not a must but a great advantage • Experience using salesforce.com or a similar CRM system • Experience in the Payments and Banking industry • Experience with direct sales for small businesses engaged in cross border trade • Experience with digital marketing, affiliate marketing, social media • Experience with data analytics & BI tools

刘先生

刘先生 刚刚活跃

派安盈 · 招聘经理
工作地址:

深圳福田区金地中心2708

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更新时间:2024-06-27