招聘中

金融客户管理支持经理(非销售岗)

18-23K

杭州 5-10年 本科

...
综合补贴生日福利节日福利高温补贴带薪年假加班补助年终奖定期体检补充医疗保险五险一金
综合补贴生日福利节日福利高温补贴带薪年假加班补助年终奖定期体检补充医疗保险五险一金
金融客户管理支持经理(非销售岗) 18-23K
...
综合补贴生日福利节日福利高温补贴带薪年假加班补助年终奖定期体检补充医疗保险五险一金
综合补贴生日福利节日福利高温补贴带薪年假加班补助年终奖定期体检补充医疗保险五险一金
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公司基本信息

已上市

10000人以上

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职位描述

  • 基金公司
  • 资产管理公司
  • 银行
  • 英语
  • 沟通
  • 外企
境外金融机构客户管理及客户支持经理(非销售岗)
Asset Management & Custody Client Services
1. 5年及以上托管银行/资产管理/海外基金中后台相关工作经验
2. 英语流利听说读写,能够参加全英文面试。外企/海外工作经验优先
福利待遇:
1) 全额五险一金加额外商业保险
2) 20天带薪年假,20天带薪病假,生日当月一天生日假
3) 核心工作时间 9:00-17:00(不含午餐时间)
4) 周末双休,如有加班安排,根据国家法律规定支付加班工资
5) 居家办公:根据岗位情况,每周允许1-2天居家办公(最终解释权归业务部门所有)
6) 办公地点可以选择在西湖区或滨江区
What you will be responsible for
As Client Service Manager you will
· Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve
· Manage activities in servicing client relationships and client operations i.e. respond to escalated issues, communicate resolution to clients, monitor metrics around inquiries being resolved at point of contact, and escalate unresolved issues to senior management as needed
· Facilitate cross-functions/teams communication to resolve client issues/queries and deliver high quality services
· Provide Subject Matter Expertise for new business on-boarding and other projects as required
What we value
· Strong leadership skills - the candidate must be very comfortable with taking on responsibility and accountability.
· Strong communication skills - there is a significant amount of interaction with clients, senior management and other key stakeholders.
· Strong change agent – the team and company generally are undergoing a significant amount of change and transformation in terms of processes, operating model and business requirements. We need someone who is willing to embrace and address these challenges.
· Strong technical, critical thinking and creative thinking skills – the range of daily issues as well as the need to come up with creative solutions to client requests requires an adaptable and creative approach.
Education & Preferred Qualifications
· The successful candidate will have experience in custody / fund accounting / fund administration environment with significant exposure to both BAU tasks and client services.
· Our Business needs you to help drive our APAC strategy forward and successfully achieve our corporate goals. Your ability to lead, motivate and inspire others to achieve these goals coupled with your dedication to contributing to team success will see you excel in this role.
· You will possess a high level of professional maturity and be able to communicate with clients, managers and peers as well as demonstrated stakeholder management experience.
· Previous financial services experience and market knowledge are essential.

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美国道富·HR

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公司介绍

State Street Corporation (NYSE: STT) is a provider of financial services to institutional investors, including investment servicing, investment management and investment research and trading. With US$36.7 trillion in assets under custody and US$3.5 trillion in assets under management globally, State Street operates in 30 countries and more than 100 geographic markets worldwide and employs more than 40,000 employees worldwide. State Street Technology (Zhejiang) Co., Ltd is a wholly owned subsidiary of State Street Corporation, is committed to research and development of global financial services in the information technology and financial asset services. The company has more than 4,300 outstanding talents. Since the beginning of 2008 company carried out the financial asset services as our key development business. State Street Hangzhou has become the focus of the strategic development of the company in the Asia Pacific region, or the financial services center of the company's global and Asia Pacific.

美国道富集团成立于1792年,是一家托管银行和资产管理公司,托管的资产高达36.7万亿美元,管理着超过3.5万亿美元的资产(数据截止2022年12月31日)。总部位于美国麻萨诸塞州波士顿,共有40,000多名员工,在30个国家和地区设有分支机构,业务网络遍及全球100多个全球金融市场,在全球金融资产服务业名列前茅。 道富信息科技(浙江)有限公司(以下简称“道富杭州”)是美国道富在中国的全资子公司,致力于研究和开发全球化金融服务中的信息技术和提供金融资产服务。目前公司拥有优秀人才4,300多名。自2008年初开展的金融资产服务也是我们公司的重点发展之一。道富杭州已经成为美国道富公司在亚太区的战略发展重点,还是道富公司全球、亚太区的金融服务中心。
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工商信息

  • 公司名称道富信息科技(浙江)有限公司
  • 法定代表人陈璐
  • 成立日期2003-06-12
  • 企业类型有限责任公司(外国法人独资)
  • 经营状态存续
  • 注册资金5025万人民币
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工作地址

杭州西湖区天堂软件园c幢
公司地址

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更新于:2024-10-30

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